1. About These Terms
These Terms & Conditions govern your use of this website (the “Site”) and any purchases made from Lilly Electronics (Qianbaihe Trading Wuhan Co.,Ltd). By using the Site, you agree to be bound by these terms and all applicable laws and regulations.
2. Products, Prices & Availability
- We strive to ensure accuracy of product descriptions, images, specifications, and prices; however, errors may occur. We reserve the right to correct errors and update information at any time.
- Prices are shown in USD unless noted. Taxes, duties, and shipping charges may apply at checkout or upon import into your country/region.
- Availability is not guaranteed. If an item is unavailable after an order is placed, we will notify you and issue a refund where applicable.
3. Orders & Payment
- When you place an order, you represent that all information provided is accurate and you are authorized to use the selected payment method.
- We may reject or cancel orders for any reason (e.g., suspected fraud, pricing/stock errors). Any payments captured for a cancelled order will be refunded.
- Accepted payment methods may include major credit cards, PayPal, and other options shown at checkout.
4. Shipping & Delivery
- Shipping methods, costs, and estimated timelines are presented at checkout. Actual delivery times can vary due to carrier handling, customs, and local conditions.
- International orders may be subject to import duties/taxes charged by your local customs authority. These fees are the buyer’s responsibility.
- Risk of loss passes to you upon delivery to the carrier. Please review packages upon receipt and contact us promptly for shipping issues.
See our International Shipping and Returns & Refund pages for details.
5. Returns & Refunds
Eligible items may be returned within the time window and condition requirements specified in our Returns & Refund policy. Items must be in original condition with all accessories. Certain items may be non-returnable for safety, hygiene, or customization reasons.
6. Warranty
Many products include a limited manufacturer warranty. Our Quality Guarantee outlines coverage, exclusions, and claim procedures. Misuse, modification, improper installation, or normal wear and tear are generally excluded.
7. Use of the Site
- You agree not to misuse the Site, interfere with its security, or violate any applicable laws.
- All content (text, images, logos) is protected by intellectual property laws. You may not copy or redistribute without permission.
8. Privacy
Your use of the Site is also subject to our Privacy practices. We take reasonable measures to safeguard personal information and use it in accordance with applicable laws.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Site or products purchased. Our total liability for any claim shall not exceed the amount paid for the relevant order.
10. Governing Law & Disputes
These terms are governed by the laws of the jurisdiction in which Lilly Electronics (Qianbaihe Trading Wuhan Co.,Ltd) is registered, without regard to conflict-of-law principles. Disputes shall be resolved through negotiation in good faith, and if unresolved, through the competent courts of that jurisdiction.
11. Changes to Terms
We may update these Terms & Conditions periodically. The latest version will be posted on this page with the effective date. Continued use of the Site constitutes acceptance of the updated terms.
12. Contact
Questions about these terms? Contact us at lilly.liu@q-baihe.com.