1. Overview

Lilly Electronics, a brand of Qianbaihe Trading (Wuhan) Co., Ltd., respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quote, or place an order.

2. Information We Collect

We may collect information needed to provide products, services, and customer support.

• ContactName, email address, phone number, and company name.
• OrderShipping address, billing details, order history, and product requests.
• SupportMessages, quote requests, service questions, and communication records.
• WebsiteBasic usage data, browser type, device information, and analytics data.

3. How We Use Your Information

• To process orders, quotations, payments, shipping, and after-sales service.
• To respond to inquiries and provide customer support.
• To send order updates, delivery information, and service-related notices.
• To improve website performance, product information, and customer experience.
• To prevent fraud, protect our website, and comply with legal obligations.

4. SMS / Text Messaging Consent

By providing your phone number through our website, contact forms, quote requests, checkout, customer support channels, or account registration, you consent to receive customer service, support, and order-related text messages from Lilly Electronics.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at info@q-baihe.com.

5. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality, understand website traffic, and enhance user experience. You may disable cookies in your browser settings, but some website features may not work properly.

6. Sharing of Information

We do not sell or rent your personal information. We may share necessary information only with trusted service providers such as payment processors, shipping carriers, fraud prevention services, website hosting providers, or legal authorities when required.

7. Data Security

We take reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, loss, disclosure, or alteration.

8. Your Rights

You may request access, correction, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page. Continued use of the website means you accept the updated policy.

10. Contact Us

Questions about this Privacy Policy? Contact us at info@q-baihe.com.

Lilly Electronics

A brand of Qianbaihe Trading (Wuhan) Co., Ltd.

Toll-Free: +1 (888) 423-9527

Room 601, Building 9, XinDongLi Industrial Park,
No.219 Guanggu Erlu, Wuhan, China